Many individuals who are in a hospital or at home following a prolonged illness or injury that impacts mobility become frustrated when they cannot move around as they desire. Mobility and ambulation are important to overall health and recovery from illness and injury. Often, this recovery includes the support of care providers skilled in lifting, moving, and supporting an individual with... more
This course presents key information on the Americans with Disabilities Act (ADA), passed by Congress in 1990. This law has far-reaching implications for almost every business and institution in the United States. This course will help learners understand basic expectations of ADA, and apply these expectations to the workplace.
This course presents information on the threat that terror organizations may use biological agents to kill people and cause chaos. Biological warfare is regulated and denounced by world governments. Terrorists are increasingly likely to use biological agents for the fear it creates in others. Companies, families, and individuals can prepare by learning about bioterrorism, preparing for... more
Repeated and unwanted actions by an individual or group intended to intimidate, harass, degrade, or offend one or more persons is bullying. In organizations, bullying has a negative impact on the emotional health and well-being of employees and affects the performance of the entire organization. Bullying has become a serious and growing problem affecting a significant proportion of healthcare... more
In this day and age with all the things that can happen to a person and all of their information, client and patient rights are important to know and understand. Client-patient rights have changed from when they first became a part of medical and research programs to what we know now. While rights vary from state to state and county to county, the rights of patients and clients are a very... more
While there are a number of reasons for individuals to experience poor outcomes in treatment, there are occasions when the failure to complete part or all of treatment results from something done by the professionals overseeing treatment and not the client. When the client is not responsible for a treatment failure, they may view that as a grievance against their provider. Grievances are... more
This course presents information on corporate compliance and ethics in the United States. Regulatory Compliance and oversight is a complicated discipline impacting public and government organizations, as well as the private sector. This course gives learners an overview of regulatory compliance history, basic components of compliance and ethics program, and gives expectations for applying... more
Many accidents and injuries can occur in the workplace. Having a workplace first-aid program that includes training workers on how to give Cardiopulmonary Resuscitation (CPR) minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive. This course IS NOT designed to be a primary or introductory lesson on CPR... more
In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care centers to implement quality improvement measures have been found to result not only in better care for at-risk populations but also to enhance... more
This course is designed for general audiences. The goal of this course is to provide information that helps individuals understand the importance of diversity in the workplace and how to best support it in ways that benefit everyone. The success of an organization, and therefor it’s competiveness in the marketplace, is dependent upon its ability to understand diversity, realize its benefits... more
El objetivo de este curso es proporcionar información que ayuda a individuos a entender la importancia de la diversidad en el lugar de trabajo y cómo apoyar mejor en formas que beneficien a todos. El éxito de una organización, y por consiguiente es competitividad en el mercado, depende de su capacidad para entender la diversidad y dar cuenta de sus beneficios. Las organizaciones que analizan... more
Anyone who drives a motor vehicle as part of their job, whether as a full-time activity or just on the rare occasion should routinely take defensive driving training to promote safe driving habits. This course covers several ways for drivers to practice habits that help insure company and personal vehicles are operated in the safest way possible.
America is a melting-pot of many religions, races, ethnicities, cultures, and beliefs from around the world. No other country in the world has as much cultural diversity as the United States does. Direct Support Professionals need to understand and respect the cultural diversity of their patients, clients, and residents. This course will teach current and future Direct Support Professionals... more
Workplace emergencies are rather common. They range from small incidents, such as a fire alarm going off, to large events like hurricanes and snowstorms. In the long-term healthcare setting, staff members are responsible for more than just their own safety during an emergency. They must also see to the needs of patients and residents. In order to minimize injuries, save lives, and prevent... more
Workers who use alcohol and drugs on the job, or come to work while under the influence of either, pose significant risks to the safety, productivity, and profitability of a company. Companies that adopt and enforce a drug-free workplace policy and program can mitigate many of these risks and will have healthier, happier workers. Understanding the risks that alcohol and drugs have on the... more
Trabajadores que consumen alcohol y drogas en el trabajo, o llegan a trabajar bajo la influencia de cualquiera de estas dos sustancias, son considerados un riesgo importante para la seguridad, la productividad y rentabilidad de una empresa. Las empresas que adoptan y imponen una política y programa de áreas de trabajo libres de drogas son capaces de moderar muchos de estos riesgos, y tener... more
The current outbreak of Ebola in West Africa has been connected to more than 4,000 deaths since the latest outbreak began late 2013 (Weintraub, 2014). The Ebola virus, formerly known as Ebola hemorrhagic fever, is a rare disease caused by an infection from the Ebola virus strains. While rare, it is severe and often fatal in humans. Wild animals are believed to transmit the virus to people, and... more
Some Direct Support Professionals will work in a healthcare facility, some in a long-term residential or a special treatment facility, while still others work with clients in the client’s own home. The Direct Support Professional is directly responsible for the safety of their clients, patients, and residents, as well as their own. Environment and job safety includes knowing about care... more
Ethical and Legal standards are the rules, morals, and laws that govern the behavior of healthcare providers and protect patients, clients, and residents. During their shift, Direct Support Professionals make many decisions and take several actions, so it is important that they understand the ethical and legal standards they must follow.
Failing to follow these standards has severe... more
The goal of this course is to provide information that helps employer and employees know more about common fire emergencies that can happen in the workplace. It teaches employee awareness and knowledge of various fire safety issues, promoting effective response practices for businesses and work facilities in general.
El objetivo de este curso es ofrecer información que ayude al empleador y empleados para saber más sobre emergencias por incendios comunes que pueden producirse en el lugar de trabajo. Proporciona al empleado conocimientos sobre varios aspectos de seguridad contra incendios, promoviendo prácticas de respuesta efectivas para empresas e instalaciones de trabajo en general.
Fire safety in healthcare facilities like nursing homes, retirement homes, hospice, and eldercare facilities requires a special response by staff members that goes beyond what one expects in other organizations. This is because both patients and their families have placed a special trust in you to see to the safety of people who, in many cases, are not able to help themselves. The threat of... more
Seguridad contra incendios en centros de salud como hogares de ancianos, geriátricos, Hospicio y servicios de atención de adultos mayores requiere una respuesta especial de los miembros del personal que va más allá de lo que uno espera en otros tipos de empresas. Esto es porque los pacientes y sus familias han depositado una confianza especial en los miembros del personal para la seguridad de... more
Many accidents and injuries can occur in the workplace. Having a workplace first-aid program minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive. This course IS NOT designed to be a primary or introductory lesson on first-aid and emergency response; rather it is intended to provide refresher training... more
Each year millions of Americans get sick, hundreds of thousands are hospitalized, and several thousand die from tainted food served in restaurants or prepared at home. This is unfortunate because most foodborne illnesses are caused when food is not handled properly. Regardless if workers are in a full-service eating establishment, working a street corner deli cart, cooking for everyone at the... more
Cada año millones de Americanos se enferman, cientos de miles son hospitalizados, y varios miles mueren a causa de alimentos contaminados servido en restaurantes o preparada en casa. Esto es desafortunado porque la mayoría de las enfermedades transmitidas por alimentos es causada cuando la comida no se maneja correctamente. Sin importar si los trabajadores están en un completo establecimiento... more
H1N1 (sometimes referred to as “swine flu”) is a new influenza virus causing illness in people. This virus was first detected in people in the United States in April 2009. In this course you will learn more about the H1N1 virus and what to do if you think you have contracted it.
The Highly Pathogenic Avian Influenza A (HPAI H5N1) virus is a deadly influenza strain found mostly in birds in Asia and Africa; it is not currently a flu strain seen often in humans. It is, however, a deadly flu virus that the CDC considers a high potential to become a future pandemic. This course discusses the H5N1 flu virus and what businesses and individuals can do in the event of a... more
Patient care often goes beyond general medical support. When a patient becomes emotionally upset, displaying aggressive physical behavior, it is not only disruptive but can be harmful to healthcare workers, family members, and other patients and interfere with necessary medical care. Aggressive physical behavior occurs in 30% to 50% of those people who suffer from dementia, and aggressive... more
This course will describe ways to identify and prevent workplace harassment, as defined by Title VII of the Civil Rights Act of 1964 and subsequent acts and case law. The course will familiarize readers with an individual’s, supervisor’s, and company‘s responsibilities to maintain a workplace free of harassment, in accordance with standard organizational policies as well as Federal, State,... more
Este curso describe maneras de identificar y prevenir el acoso laboral, como se define en el título VII de la ley de derechos civiles de 1964 y actos posteriores y jurisprudencia. El curso familiarizará a los lectores con de un individuo, supervisor y responsabilidades de la empresa para mantener un ambiente de trabajo libre de acoso, según las políticas organizacionales estándar así como... more
In these modern times, hazardous chemicals and materials are everywhere. Almost every business and household regularly uses products that are potentially harmful to people if they are not used in accordance to manufacturer instructions. Employers have a responsibility to ensure that workers are aware of hazardous materials they will use or may come into contact with. This course is designed... more
En estos tiempos modernos, los productos químicos y materiales peligrosos están en todas partes. Casi todos los negocios y hogares utilizan regularmente productos que son potencialmente dañosos para las personas si no se utilizan de acuerdo a las instrucciones del fabricante. Los empleadores tienen la responsabilidad de garantizar que los trabajadores son conscientes de materiales peligrosos... more
People who work in certain situations, such as healthcare workers, emergency response personal, lab personnel, and others, may be exposed to human blood on a regular or occasional basis. Sometimes this blood is infected with bloodborne pathogens like the hepatitis B virus, so it poses a health risk for workers.
Este curso presenta información clave, destacando los títulos I y II de la ley HIPAA. Este curso está dirigido a público en general que desean obtener un entendimiento de HIPAA y cómo esta ley se refiere a ellos personalmente o cómo debe cumplir con él en sus operaciones diarias. El objetivo general de este curso es para aumentar el conocimiento empleado y los derechos individuales y... more
This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II. The course is for nurses, a primary care-giver responsible for applying HIPAA rules many times each day. In addition to a general discussion of HIPAA, the course contains case studies in three areas important to nursing professionals:... more
This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II. The course is for substance abuse care providers, a primary care-giver responsible for applying HIPAA rules many times each day. In addition to a general discussion of HIPAA, the course contains case studies in three areas important to... more
This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II. The course targets general audiences who seek to better understand HIPAA and how it impacts them personally or how they should comply with HIPAA standards in their day-to-day operations. The goal of this course is to increase the learner’s... more
HIV is the human immunodeficiency virus. It is the virus that can lead to acquired immune deficiency syndrome, or AIDS. AIDS stands for Acquired Immunodeficiency Syndrome.
The first cases of what would later become known as AIDS were reported in the United States in June of 1981. Since then, 1.7 million people in the U.S. are estimated to have been infected with HIV. This course will explore the prevalence of HIV/AIDS among special populations.
Healthcare personnel are at risk for occupational exposure to bloodborne pathogens, including hepatitis B virus (HBV), hepatitis C virus (HCV), and human immunodeficiency virus (HIV). Exposures occur through needlesticks or cuts from other sharp instruments contaminated with an infected patient's blood or through contact of the eye, nose, mouth, or skin with a patient's blood. Learn about the... more
Up to 1 out of 4 people who have HIV don't know it. Testing for HIV has become faster and more convenient and there are many testing options available. Knowing if you have HIV can be essential to your sexual health. And if you know you don't have HIV, you can learn what you need to do to protect yourself and your partner(s) from getting it.
Incidents of diseases like AIDS, Hepatitis and other infections have increased over the last several decades. Preventing illness has always been an important part of healthcare, but the spread of these deadly diseases has made it even more important. By following infection control techniques and other standard precautions, the Direct Support Professional will keep themselves, their patients,... more
Workers in many industries are regularly exposed to infectious agents. In health care, workers should practice universal precautions to prevent the spread of disease to themselves and others. Workers in other industries, though, can also inadvertently spread disease to customers and patrons. This course discusses infection control techniques that help prevent others from being infected by... more
Los trabajadores en muchas industrias están regularmente expuestos a agentes infecciosos. En la salud, los trabajadores deben practicar las precauciones universales para prevenir la propagación de la enfermedad para ellos mismos y otros.El trabajo que implica exposición a las enfermedades infecciosas, los trabajadores en otras industrias también inadvertidamente pueden transmitir la enfermedad... more
The Center for Medicare and Medicaid Services known as CMS has released the 9th and final chapter for the Prescription Drug Benefit Manual regarding a program to control fraud, waste and abuse. This course provides both interpretative rules and guidelines for Part D plan sponsors on how to implement the regulatory requirements to have in place a comprehensive fraud and abuse plan to detect,... more
For frontline medical professionals, preventing medication errors begins with the preparation of the medication and continues with administration and documentation. For anyone administering medication to another individual, there are many checks along the way to ensure that medication administration is done without error. This course will overview the basics of pharmacology and the role of the... more
Direct Support Professionals spends the most time with their patient, resident, or client, so they are much more likely to see a change in someone’s condition. These observation need to be documented and reported to the rest of the care team. The Direct Support Professional fills this important function by learning good observation skills, understanding when a change in condition should be... more
People who work in situations where they may be exposed to human blood, like healthcare workers, emergency response personal, lab personnel, and others may be exposed to human blood on a regular basis. Sometimes the blood is infected with bloodborne pathogens like Hepatitis or HIV, posing a risk to the workers. The Occupational Safety and Health Administration (OSHA) sets several standards... more
Personas que trabajan en situaciones donde puede estar expuesto a sangre humana, como trabajadores de la salud, personal de respuesta a emergencias, personal de laboratorio, y otros tratan el riesgo de exposición sobre una base regular. A veces la sangre está infectada con patógenos de la sangre como Hepatitis o VIH, planteando un riesgo de salud significativo a los trabajadores. La... more
Occupational fatalities caused by falls, struck-by's, caught-in-between, and electrocution are a serious concern. This lesson will help workers identify these hazards at construction worksites so that they can better protect themselves.
This course is designed for general audiences. The goal of this course is to provide information that helps employers create effective emergency action plans and teaches employee awareness and knowledge of various emergency situations, promoting effective response practices for businesses and work facilities in general.
Una emergencia es algo que nadie desea pero que cada organización debe preparar. Planificación para emergencias potenciales en el lugar de trabajo es clave para proporcionar un ambiente de trabajo seguro. Este curso proporciona información que ayuda a los empleadores a crear planes de acción de emergencia eficaz y para empleado conciencia y conocimiento de diversas situaciones de emergencia... more
Ergonomics is the science of fitting workplace conditions and job demands to the capabilities of the working population. Work is made up of many little tasks, and these tasks can lead to worker injuries if they are not executed in a safe way. Workplaces that understand this and incorporate principles of ergonomics have fewer work-related injuries and happier employees. The course will discuss... more
The U.S. Occupational Safety and Health Administration (OSHA), part of the U.S. Department of Labor, has a mission to save lives, prevent injuries and protect the health of America’s workers. OSHA does this by collaborating with workplaces to build worker safety and health programs that prevent problems before they occur. Regardless of company size or industry types, workers can intentionally... more
La Administración de Seguridad y Salud Ocupacional de los Estados Unidos (OSHA), parte del Departamento de trabajo, tiene la misión de salvar vidas, prevenir lesiones y proteger la salud de los trabajadores de los Estados Unidos. OSHA colabora con las organizaciones para construir seguridad de empleados y programas de salud destinados a prevenir problemas antes de que ocurran.... more
Violencia en el trabajo es un incidente de violencia o amenaza que se produce debido a una relación laboral. Las víctimas son siempre empleados trabajando en un sitio, pero los delincuentes pueden ser empleados, vendedores, clientes, clientes u otros. Sucede en el trabajo y lejos de los lugares de trabajo e incluye amenazas, insultos, agresiones físicas y hasta homicidio, que es una de las... more
This course presents key information on workplace violence; covering policies, awareness, prevention, response, and preparedness. This course is designed for general audiences. The goal here is to give information that will help employees be aware and knowledgeable of workplace violence, in order to promote safe workplace practices.
Drug therapy is necessary for the treatment of many forms of mental illness and chronic pain. However, some medications can create serious health and social issues when they are overprescribed. Overprescribing or mis-prescribing medications is a particular concern in vulnerable populations such as older Americans and those with current or previous substance related disorders. This course will... more
Medication errors can occur anywhere medication is distributed: from nursing homes and doctor offices to hospitals and pharmacies. Whenever medication is given from one person to another, there is always a possibility that a medication error will occur. Medication errors are often a cause for legal actions taken against medical professionals, and they can range from minor to even fatal. Most... more
Falls and resulting injuries are frequent in hospital settings. In fact, falls with serious injuries are among the top events reported in medical settings. Every year in the United Sates, hundreds of thousands of patients fall while in a hospital setting with approximately half of falls resulting in injury. Patient falls are preventable. With the right assessment, knowledge of fall risks, and... more
People receiving healthcare services in the United States have rights and responsibilities associated with all levels of care. Caregivers and care facilities should understand and respect the rights and responsibilities of patients, their families, physicians, and other caregivers. Healthcare professionals must be familiar with patient rights in order to properly follow them and protect... more
Todos los ciudadanos estadounidenses poseen ciertos derechos; en realidad, damos por sentado estos derechos frecuentemente. Las personas que reciben servicios de asistencia médica, en cualquier ámbito, también tienen derechos y deberes. Los cuidadores y centros asistenciales necesitan entender y respetar los derechos y deberes de los pacientes, sus familiares, médicos y otros cuidadores. Ellos... more
Every year, many workers suffer back injuries caused when they improperly lift and carry heavy loads. This can affect most every worker in any industry, from an officer worker moving a box of copy paper to a carpenter constructing a building. This course discusses several tactics to help workers properly lift and carry heavy loads.
Cada año, muchos trabajadores sufren lesiones en la espalda que resultan de levantar y transportar cargas pesadas de manera incorrecta. Esto puede afectar a la mayoría de cada trabajador en cualquier industria, a partir de un empleado de oficina en movimiento una caja de papel de copia a un carpintero construcción de un edificio. Este curso discute varias tácticas para ayudar a los... more
We’ve all seen headlines like these: mass shooting in San Bernardino, terrorism suspected; 27 shot dead at Sandy Hook Elementary school; or shooter goes on a rampage at Virginia Tech, 32 dead. Active shooter incidents are not a new thing; since 1966, there have been 124 active shooter incidents in the United States where four or more people were killed by one or two gunmen. The... more
Infection happens when a harmful organism enters a person and grows, causing them to become sick or catch a disease. Being infected by bacteria or viruses is not healthy for anyone. For people who are sick, frail, or have a lowered immunity system, becoming infected can be deadly. Infection control is a concern in the healthcare industry, and to control infections the Direct Support... more
Effective, healthy workplaces establish programs to help ensure that workers operate in a safe manner that minimizes injuries. No matter how safe a workplace may be, there is always a risk that someone may suffer a work-related injury or illness. When this occurs, workers are protected from high medical bills and lost wages through a system of state and federal workers’ compensation programs... more
In February 2016, the World Health Organization declared Zika virus outbreak in Latin America and other areas a public health emergency of international concern, because Zika virus can cause birth defects and neurological problems. Since then, Zika virus has been a topic of concern in the news media. Although a sensational topic, the reality is that Zika is a mosquito-borne virus that... more
En Febrero de 2016, la Organización Mundial de la Salud declaró, un brote del virus Zika en América Latina y otros lugares, como una emergencia de salud pública de preocupación internacional, porque el virus Zika puede causar defectos de nacimiento y problemas neurológicos. Desde entonces, el virus Zika ha sido un tema de preocupación en los medios de comunicación. Aunque es un tema... more