Online Learning Course Membership

The Virtual Customer

The Virtual Customer

Course Hours: 
0.5
IACET CEUs: 
0.05
Price: 
$20.00

The Virtual Customer training course

Technology has impacted how companies do business and how customer service is delivered. To stay profitable in the internet age, customer service providers should understand and embrace the power of the virtual customer. Virtual customers provide valuable feedback on product development and improvement that in the end improves service for all customers. This course discusses several dynamics that impact companies and the virtual customer. 

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)