Healthcare facility administrators who have to achieve results using fewer resources understand the important role that staff productivity, job satisfaction, and motivation play in getting work done. Teams are made up of individuals who have different but complementary skills. All team members hold themselves mutually accountable for working towards a common purpose, reaching predetermined performance objectives, and improving interdependent work processes. Taking a team approach to management lets administrators leverage the power of teamwork while keeping their workers happy and motivated. In order for administrators to make teams an effective part of their organization, they need to better understand some characteristics of how teams work. This course discusses the stages of team development, the impact that norms, cohesiveness, and size has on teams, and how to deal with team conflict.