Online Learning Course Membership

Standardized Service

Standardized Service

Course Hours: 
0.5
IACET CEUs: 
0.05
Price: 
$20.00

Standardized Service training course

To have a customer service advantage companies should focus on both personal and standard services. Standardized service is important because it ensures that all customers, regardless of who they are or how much they spend, receive an exceptional customer service experience. Companies standardize their services to increase the consistency of both service quality and quantity. This course discusses elements of customer service standardization.

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)