Online Learning Course Membership

ST08 Expanding Customer Relations

ST08 Expanding Customer Relations

Course Hours: 

ST08 Expanding Customer Relations training course

No business survives long without customers, so attracting and retaining customers over time is very important.  Salespeople that take the time to understand their buyers and use this information to exceed their expectations are more likely to deliver exceptional service that leads to long-term relationships.  This course discusses strategies and tactics that salespeople can use to retain customers long-term after making the initial sale.

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)