Online Learning Course Membership

The Service Advantage

The Service Advantage

Course Hours: 

The Service Advantage training course

Some companies are more competitive because their core business strategy includes striving for and the delivery of exceptional customer service. This in turn gives these companies a service advantage because they beat out the competition by giving their customers better service. Customer service providers who understand the importance of having exceptional customer service enjoy a service advantage over the competition. This course discusses the various elements that help companies develop a service advantage.

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CE Approvals
  • International Association for Continuing Education and Training (IACET)