Trauma experiences and PTSD can impact how patients receive treatment as well as how patient care assistants are able to provide care. This course presents an overall picture of trauma and post-traumatic stress disorder, or PTSD. Terminology and related concepts are discussed using real-world scenarios and case studies. The categories of symptoms are described as well as their potential impact on a victim’s life. This course provides patient care assistants with practical guidelines for identifying symptoms and initial steps for methods of responding when dealing with patients who have a diagnosis or PTSD or trauma experiences in their history.