Online Learning Course Membership

Offering Fair Alternatives

Offering Fair Alternatives

Course Hours: 
0.5
IACET CEUs: 
0.05
Price: 
$20.00

Offering Fair Alternatives training course

Customer service failures are an inevitable part of doing business; no matter how committed a company is to providing exceptional customer service. The first step in providing a fair alternative is to listen to the customer’s needs. Next, apply fairness to the process that meets the customer’s need while maintaining company integrity. 

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)