Online Learning Course Membership

Managing Operations

Managing Operations

Course Hours: 
0.5
IACET CEUs: 
0.05
Price: 
$20.00

Managing Operations training course

Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. The management of service operations and product operations is quite different. A key assumption in the service industry is that success depends on how well its employees deliver their services to customers. Manufacturing operations can be classified according to the amount of processing or assembly that occurs after a customer order is received. Another way to categorize manufacturing operations is by manufacturing flexibility. Managers have a lot of responsibilities: leading people, serving customers, maintaining internal controls, satisfying stakeholders, and driving profitability. Throughout all these responsibilities, managers must always strive to manage worker productivity and product quality. This course discusses how service and manufacturing operations are managed.

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)