Great talent doesn’t always just walk in the door. It usually needs to be sought out and developed in employees over time. Healthcare facility hiring managers and human resource professionals will develop the best caregivers by having an effective development strategy that reinforces desired behaviors while discouraging undesirable behaviors. This process includes giving employees feedback, coaching, corrective actions, and the progressive discipline process. For this process to be fair, managers must execute discipline in a legal manner that takes local, state, and federal employment laws into account. This course discusses employment laws, discrimination, feedback, coaching, and policies as they relate to the discipline process.