What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? For decades, researchers have given their theories on the topic, while practitioners in the real world try to apply them, often with mixed results. In contemporary society, it is results that really matter, and the yardstick for measuring success becomes how effective the leader, and their followers, are at delivering results. This course discusses leadership effectiveness, and a model for determining it.