Online Learning Course Membership

Happy Employees Give Better Service

Happy Employees Give Better Service

Course Hours: 
0.5
IACET CEUs: 
0.05
Price: 
$20.00

Happy Employees Give Better Service training course

Well trained, empowered, satisfied employees are much more likely to deliver exceptional customer service. An old adage says that the “customer comes first.”  But some companies are finding that placing their employee’s needs first actually leads to much better customer service. This is because a loyal, empowered, well trained, happy employee is much more likely to treat customers well when compared to unhappy employees. The key to exceptional customer service just might be high employee morale and satisfaction. This course discusses how keeping employees happy in turn makes customers happy. It is intended for a general business audience.

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)