One way to understand what motivates people is by learning how individuals choose to give a certain level of effort. Expectancy theory states that workers will become motivated based on the extent to which they believe that their efforts will lead to high performance, that this high performance is going to be rewarded, and that they will happy with the rewards offered. Expectancy theory holds that people make conscious choices about their motivation based on three factors: valence, expectancy, and instrumentality. When all three are high, a worker’s motivational force is high. Managers can leverage this information to better motivate their employees.
An important element of workplace management is when managers motivate workers to do their job well. This course discusses how expectancy theory can be used to motivate employees.