Online Learning Course Membership

Customer Advocacy

Customer Advocacy

Course Hours: 
0.5
IACET CEUs: 
0.05
Price: 
$20.00

Customer Advocacy training course

Advocates have a huge influence over other current and potential customers as they are seen as “one of them”. Companies that promote a customer advocacy management program can reap the benefits these advocates provide. Customer Advocacy is a specialized form of customer service where companies focus on what is best for the customer.

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)