Critical Incident Reporting for Patient Care Assistants Course Hours: 1.5CE Hours : 1.5IACET CEUs: .15Course Vertical TabsDescriptionTo improve patient outcomes, healthcare organizations have implemented quality improvement measures to increase care coordination, patient safety, and preventive services. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the medical field. Patient care assistants are involved in recognizing and reporting critical incidents that may occur with individuals in their care. This course will provide an overview of critical incident reporting including the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports, barriers to compliance, and new methods to critical incident reporting. ObjectivesAfter completing this course, you should be able to: Choose the primary components of a critical incident Select two primary reasons for critical incident reporting Recognize three professionals responsible for filling out critical incident reports Recall the typical responses seen after a critical incident is reported Identify two ways that incident reporting systems improve patient care and practice CE Approvals International Association for Continuing Education and Training (IACET) RequirementsInternet Connection Broadband or High-Speed - DSL, Cable, and Wireless Connections *Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible. Hardware Requirements Processor - 2GHz Processor or Higher Memory - 1 GB RAM Minimum Recommended PC Software Requirements Operating Systems - Windows Vista, Windows 7, Windows 8 or 8.1 Internet Browsers - Google Chrome is highly recommended Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) PowerPoint Viewer (if you do not have PowerPoint) Adobe PDF Reader QuickTime, Windows Media Player &/or Real Player MAC Software Requirements Operating Systems - Mac OS x 10 or higher with Windows Internet Browsers- Google Chrome is highly recommended Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) PowerPoint Viewer (if you do not have PowerPoint) Adobe PDF Reader Apple QuickTime Media Player
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