Online Learning Course Membership

Communication Essentials

Communication Essentials

Course Hours: 

Communication Essentials training course

For companies and individuals to be effective at exceptional customer service, they must master the art and science of communications. This mastery starts with a good understanding of the elements of communication and the basic communications styles service providers will encounter. Communication is important to a business; it is especially important when it comes to customer service. This course discusses essential elements of communication in the customer service industry.

Course Vertical Tabs

CE Approvals
  • International Association for Continuing Education and Training (IACET)