Bullying in Healthcare for Patient Care Assistants Course Hours: 1.5CE Hours : 1.5IACET CEUs: .15Course Vertical TabsDescriptionBullying can happen between individuals known to each other in the workplace as well as between patients and healthcare providers. Any repeated and unwanted actions by an individual or group intended to intimidate, harass, degrade, or offend one or more persons is bullying. When it occurs in an organizational setting, bullying has a negative impact on the emotional health and well-being of employees and affects the performance of the entire organization. Bullying has become a serious and growing problem affecting a significant proportion of healthcare professionals compared to other industries. Therefore, it is important for patient care assistants to understand the factors that contribute to the development of bullying, and to take actions to prevent it in their workplace setting. This course discusses bullying in healthcare organizations and the strategies to help workers recognize and prevent bullying behavior. ObjectivesAfter completing this course, you should be able to: Recognize two impacts that bullying has on the workplace Choose three factors that increase the risk of workplace bullying Recall two organizational strategies that help prevent workplace bullying Identify two ways that victims of workplace bullying can stop the behavior and protect themselves Select one way that disruptive behavior affects overall patient care CE Approvals International Association for Continuing Education and Training (IACET) RequirementsInternet Connection Broadband or High-Speed - DSL, Cable, and Wireless Connections *Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible. Hardware Requirements Processor - 2GHz Processor or Higher Memory - 1 GB RAM Minimum Recommended PC Software Requirements Operating Systems - Windows Vista, Windows 7, Windows 8 or 8.1 Internet Browsers - Google Chrome is highly recommended Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) PowerPoint Viewer (if you do not have PowerPoint) Adobe PDF Reader QuickTime, Windows Media Player &/or Real Player MAC Software Requirements Operating Systems - Mac OS x 10 or higher with Windows Internet Browsers- Google Chrome is highly recommended Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) PowerPoint Viewer (if you do not have PowerPoint) Adobe PDF Reader Apple QuickTime Media Player
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