In a recent article, we discussed the importance of soft skills in today’s workforce. Soft skills are personal attributes that enable a person to interact effectively and work cooperatively with other people. Skills such as communication, critical thinking and teamwork are vital to an organization’s success and are sought-after attributes when a company is hiring new talent or promoting from within.
If you or members of your team excel in the hard, technical skills but lack more of the soft, interpersonal skills, remember this - soft skills can be taught. Online training and development programs are an excellent solution to closing the soft skills gap in your organization.
Below are five of the most in-demand soft skills as well as online courses designed to help learners who’d like to improve their abilities in these areas.
1. Emotional Intelligence
Most organizations seek employees with high emotional intelligence because they are strong in self-monitoring emotion, able to distinguish between different emotions, can label emotions appropriately, and use emotional information to guide their thinking and behavior. Check out this course on Emotional Intelligence today!
Communication is the process of transmitting information from one person or place to another. Being able to communicate effectively is one of the most important life skills. It’s important to have a good understanding of the elements of communication and the basic communications styles.
- Handling Augmentative Communication
- Effective Professional Communications
- Effective Communication Among Caregivers for Mental Health Technicians
- Managing Global Communication in Healthcare
- Nonverbal Communication, Dress, and Manner
- Effective Communication Among Caregivers for Nursing Assistants
- Effective Communication Among Caregivers
- Digital Communication
- Effective Communication Among Caregivers for Patient Care Assistants
- The Communication Process
- Communication Essentials
- Effective Communication Among Caregivers for Direct Support Professionals
- Communication Perceptions
- ST03 Communication Skills for Selling
- Organization-Wide Communication
- Foster Parents and Case Managers: Communication
- One-On-One Communications
- ITL08 Leadership Communication
- Communication Skills for the Health Care Professional
- Effective Communication Among Caregivers for Home Health Care
Teamwork is work done by several people, each doing a part but with all parts contributing to the whole. Teamwork creates a synergy where the combined effect of the efforts of many individuals is greater than the sum of their individual efforts. When a workplace embraces teamwork and builds a team-centric culture, they not only promote employee happiness, but are better able to exceed expectations with clients and customers.
4. Problem Solving
Effective problem solving is a highly regarded ability. Good problem solvers are systematic, analytical, and have first-rate interpersonal skills.
5. Time Management
For most working adults, days are filled with multiple tasks and deadlines. This is especially true in healthcare as you must do all your work while also considering the needs of those in your care. You can’t “find more time”, but you can do a better job of deciding what to spend your time on.
Do you, or do members of your team, lack the soft skills that will lead to making you more successful? Employees should be encouraged to participate in workforce training, professional development or personal enrichment opportunities to refine their skills. Training employees has been shown to lead not only to increased employee retention; it can also improve employee productivity and engagement.
Ed4Training supports individuals, Healthcare Organizations, Corporations and diverse types of Industries in their quest to obtain the skills that will move them toward their personal and professional goals. We offer monthly and annual subscriptions to our extensive catalog of online courses and our courses are accepted by national organizations to satisfy continuing education requirements.
Contact us today to learn more about how we can help you, and the members of your organization, stay up to date on the skills necessary for the future!